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Consumer Duty Hub

Professional Adviser’s Consumer Duty Hub is your home for the latest news, analysis, and expert opinion on how The Financial Conduct Authority’s (FCA) Consumer Duty will impact advisers and their businesses.

This is where you can find all the updates on what to expect as each deadline approaches, and how you can best prepare your firm to align with the watchdog’s new rules.

Advisers have an 'awful lot left to do' on Consumer Duty 'journey'

Advisers have an 'awful lot left to do' on Consumer Duty 'journey'

Sahar Nazir

21 September 2023 • 1 min read

A look at what Consumer Duty means for vulnerable customers

Consumer Duty

A look at what Consumer Duty means for vulnerable customers

'We are all susceptible to the drivers of vulnerability'

31 August 2023 • 4 min read

Doing our Duty: Advisers live up to burden of regulation

Consumer Duty

Doing our Duty: Advisers live up to burden of regulation

'Value is a difficult metric to identify and quantify'

29 August 2023 • 3 min read

Advisers urged to communicate with clients more effectively

Your profession

Advisers urged to communicate with clients more effectively

Quilter launches client communication guide for advisers

16 August 2023 • 2 min read

Consumer Duty price and value: What's the outcome?

Consumer Duty

Consumer Duty price and value: What's the outcome?

Is the price and value outcome the most subjective?

10 August 2023 • 4 min read

FCA: Firms must improve fund fees assessments

Your profession

FCA: Firms must improve fund fees assessments

FCA says fund managers have a 'better understanding' of the rules

10 August 2023 • 4 min read

Consumer Duty implications in online client communication

Your profession

Consumer Duty implications in online client communication

The potential breaches advice firms could face when speaking to clients

07 August 2023 • 3 min read

Protection sales sluggish at Royal London despite spike in adviser interest

Consumer Duty

Protection sales sluggish at Royal London despite spike in adviser interest

Consumer Duty thought to be spurring interest from new cohort of advisers

07 August 2023 • 1 min read

Majority of advisers fear Consumer Duty will widen advice gap

Consumer Duty

Majority of advisers fear Consumer Duty will widen advice gap

FCA set to explore simplified regimes in bid to close the advice gap

03 August 2023 • 2 min read

How can technology aid advisers with Consumer Duty compliance?

Consumer Duty

How can technology aid advisers with Consumer Duty compliance?

A look at the key technologies supporting financial advisers

02 August 2023 • 6 min read

Advisers can expect scrutiny from FCA on Consumer Duty

Consumer Duty

Advisers can expect scrutiny from FCA on Consumer Duty

‘The 31st July milestone is the beginning, not the end’

31 July 2023 • 1 min read

Consumer Duty: A tick box exercise or a golden opportunity?

Consumer Duty

Consumer Duty: A tick box exercise or a golden opportunity?

‘This new regulation is not something we can ignore or wish away’

31 July 2023 • 5 min read

Hello and welcome to 31 July. Entering the next chapter of regulation…

Consumer Duty

Hello and welcome to 31 July. Entering the next chapter of regulation…

Consumer Duty has officially come into play after a two-year wait

31 July 2023 • 4 min read

Consumer Duty: From implementation to validation

Consumer Duty

Consumer Duty: From implementation to validation

A look at where work still needs to be done as we move to the next phase

31 July 2023 • 2 min read

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