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Consumer Duty Hub

Professional Adviser’s Consumer Duty Hub is your home for the latest news, analysis, and expert opinion on how The Financial Conduct Authority’s (FCA) Consumer Duty will impact advisers and their businesses.

This is where you can find all the updates on what to expect as each deadline approaches, and how you can best prepare your firm to align with the watchdog’s new rules.

FCA annual meeting dominated by whistleblower handling criticism

FCA annual meeting dominated by whistleblower handling criticism

Regulation

Alex Sebastian

07 October 2026 • 3 min read

FCA: Simplified advice rules update imminent; MPS review outcome set for 2027

Regulation

FCA: Simplified advice rules update imminent; MPS review outcome set for 2027

Regulator's Kate Tuckley gives update

08 September 2026 • 3 min read

Half of advisers use technology for Consumer Duty compliance

Technology

Half of advisers use technology for Consumer Duty compliance

Advisers not aware of digital tools that can help

04 September 2026 • 2 min read

AI and compliance: Charging for advice or administration?

Regulation

AI and compliance: Charging for advice or administration?

Efficiency doesn't remove accountability

03 September 2026 • 3 min read

Proving good customer outcomes still a challenge for financial planners

Regulation

Proving good customer outcomes still a challenge for financial planners

Firms face practical challenges in Consumer Duty board reporting

03 September 2026 • 2 min read

FCA calls on young adults to check for unclaimed child trust funds

Your profession

FCA calls on young adults to check for unclaimed child trust funds

760,000 child trust funds remain unclaimed

01 September 2026 • 2 min read

Paul Bruns: Ongoing review flexibility and the advice gap

Regulation

Paul Bruns: Ongoing review flexibility and the advice gap

Changes are still currently only at proposal stage

10 August 2026 • 5 min read

An adviser wants to leave. Should you let them?

Your Business

An adviser wants to leave. Should you let them?

'It's every advice business owner's nightmare'

05 August 2026 • 5 min read

Boring Money's Holly Mackay: Consumer Duty's next big challenge three years in

Consumer Duty

Boring Money's Holly Mackay: Consumer Duty's next big challenge three years in

From value to understanding

03 August 2026 • 5 min read

How considering vegetable peelers can inform your product design

Regulation

How considering vegetable peelers can inform your product design

FCA released two reports to mark the third birthday of Consumer Duty

31 July 2026 • 4 min read

Sandy McGregor: Happy third birthday to Consumer Duty

Consumer Duty

Sandy McGregor: Happy third birthday to Consumer Duty

Third anniversary of landmark regulation on 31 July

31 July 2026 • 1 min read

'The single biggest force shaping advice business models': Three years of Consumer Duty

Consumer Duty

'The single biggest force shaping advice business models': Three years of Consumer Duty

'It has not bedded in quietly'

31 July 2026 • 4 min read

Fintel CEO: Sector must come together to solve data 'problems'

Companies

Fintel CEO: Sector must come together to solve data 'problems'

Consumer Duty compliance data gaps

30 July 2026 • 3 min read

Consumer Duty has changed financial services but the biggest test is still to come

Consumer Duty

Consumer Duty has changed financial services but the biggest test is still to come

'Permanent, cultural shift within firms'

30 July 2026 • 4 min read

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