Filling the gaps: Taking a holistic approach under Consumer Duty

This is a screenshot (see below) from a presentation I made a while ago, and it looks at the connectivity between charges, centralised investment propositions (CIP)/centralised retirement propositions (CRP), platform research and due diligence (R&DD) and the Product Intervention and Product Governance Sourcebook (PROD), at least 50% of which is in the Consumer Duty.   This as reflected in the recent update on Price and Value, in one of several key messages: Outcomes of the Consumer Duty should be considered holistically  It said: "It is important not to consider the price and v...