Professional Adviser’s Consumer Duty Hub is your home for the latest news, analysis, and expert opinion on how The Financial Conduct Authority’s (FCA) Consumer Duty will impact advisers and their businesses.
This is where you can find all the updates on what to expect as each deadline approaches, and how you can best prepare your firm to align with the watchdog’s new rules.
‘Clients do not care about regulation in my experience’
Advisers could already have cut 600,000 clients loose, findings suggest
Consumer Duty board report comes with specific challenges
Three-part outsourcing series continues
The debate on charges is far from over and probably never will be
'FNZ would not exist without FCA’s consumer focus'
All parties now have an obligation to consider the value of their proposition
‘Onerous and time-consuming’ admin a barrier to effective communication
Greater focus on value for money investments and scrutiny on fees
'A discussion on what gaps exist would seem sensible'
First Consumer Duty board report deadline is 31 July
Advice firms are ‘offboarding’ clients that they cannot service profitably
‘Understanding clients should be natural to any client-focused adviser’