Consumer Duty Hub

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Higher proof-of-value demands and operational challenges keep private markets on margins of UK advice portfolios

‘It shouldn’t be possible for responsibility to slip between the cracks’

For insurance and personal finance

Turning data into clear, actionable insights

Regulator’s findings a ‘wake-up call’ for private equity and consolidators

'Not about dumbing down'

'In the spirit of Freeman John Dyson, let's not give up hope just yet'

Regulator pledges more clarity on distribution chains and non-UK business

Need for further clarity and standardised templates, CII report finds

'For those yet to fully embrace Consumer Duty it is simply wishful thinking'

‘Now that we are two years in, we can begin to look back and reflect’

Clients can be vulnerable in many ways