Regulation

Firms can now apply for permission to provide targeted support

Consumer Duty ‘will do a lot of the work for us’

FOI findings come as regulators ramp up online crackdown

‘We’re stuck in a frustrating in-between stage’

Could ‘undermine’ the aims of targeted support

Regulator plans to open application gateway for firms in March

Including requirement for firms to report complaints involving vulnerable clients

Regulator opens consultation

Advisers report ‘widespread and sometimes extreme delays’

Aiming to reduce costs and improve quality of data