Kevin Bailey and James Sullivan also unpack what value looks like
Making technology work better
Considered prescribing how firms should support ‘vulnerable consumers’
Firms could generate up to £499 in revenue per customer
FCA urges firms to treat all recipients of targeted support as retail customers
Targeted support costs allocated to LDII funding class
Simplified advice engagement to come end of this year
Chaired by Model Office’s Chris Davies
Regulators 'constraining firms', House of Lords report claims