FOS

Protection complaints continued to rise during the year and have already breached last year's totals in some product areas.

The Financial Ombudsman Service (FOS) saw a near-60% rise in complaints relating to payment protection insurance (PPI) in the final three months of 2011.

The Financial Ombudsman Service (FOS) is been urged to consider charging a case fee before the complaint has been resolved and closed, as part of a drive for better efficiency.

Paul Stanfield, CEO of FEIFA, outlines the key considerations for advisory firms considering passporting their businesses back into the UK from another EU state.

The Association of IFAs (AIFA) has pledged to use 2012 to campaign for a more comprehensive regulatory structure for advisory businesses.

The ten worst offending payment protection insurance (PPI) mis-selling firms could face costs of over £55m to enable regulators to deal with the problem.

The Financial Ombudsman Service (FOS) is proposing a new funding system for those businesses which receive mass complaints.

The Financial Ombudsman Service (FOS) today proposed a modernisation of its funding model which could increase the number of free cases for small businesses from three annually to as many as 25.

The Financial Ombudsman Service (FOS) said the number of complaints it receives about high risk investments being sold inappropriately remains "significant".

Last year's promised changes to regulation - which have long been going on in the background - gripped financial services publicly.