FOS

Adviser Alliance is looking to take on new directors in a bid to move the organisation to a "new level" where it can challenge the remit of the FCA.

The Association of British Insurers (ABI) has urged the Financial Ombudsman Service (FOS) to avoid publishing all of its decisions.

Could advisers find themselves in non-disclosure disputes with insurers if they help clients with their annuity paperwork?

The Investment and Life Assurance Group (ILAG) has warned that increased publishing of decisions made by the Financial Ombudsman Service (FOS) could be a boon for claims management companies (CMCs).

MPs campaigning for better compensation for Arch Cru investors will try to broker a blanket deal on redress to avoid the Financial Ombudsman Service being flooded with claims against IFAs.

The payment protection insurance (PPI) mis-selling scandal has cost the financial services industry more than three quarters of a billion in redress payments to customers in the first three quarters of the year.

The Financial Service Authority has appointed Sir Nicholas Montagu as chairman of the Financial Ombudsman Service to act as "customer-service champion".

The Financial Ombudsman Service has revealed the details of a provisional judgement against an IFA who invested clients in Arch Cru.

HM Revenue and Customs (HMRC) has defended its hiring policy after it emerged graduates were working on open tax inspection cases within six months of joining the service.

The Financial Ombudsman (FOS) is warning consumers not to fall for a cold calling scam in which the fraudsters claim to be from the service.