FOS pushes ahead with plans to name firms involved in disputes

In a consultation published last year as part of a drive for more transparency under the new regulatory architecture, the Ombudsman said it would redact the names and details of consumers when publishing decisions but, in most cases, reveal the firms involved. This led to an outcry from many businesses, with the Association of British Insurers arguing it could present the public with a "misleading" view of financial services. The FOS said in its original consultation it did not think it "practical" to redact firms' names. And today, it said: "Having considered the responses we rece...