Interview

Clients willing to pay more but expect tangible service upgrades

Former Succession Wealth director Graham Nicoll unveils NCL Wealth Partners

Client comms crucial in the Consumer Duty era

Average adviser age ‘can make younger people feel like they need to wait’

Matthew Hill on office move and executive director appointment

What next after organisation trails overhaul

Hayley Rabbets and Tom Ham launch Evergreen

Softer launches expected at first

‘That could add cost without improving outcomes’

On what it means to be a ‘thoughtful investor’ and how the business got there