FOS

Vince Smith-Hughes: FOS decisions - what can we learn?

Regulation

Vince Smith-Hughes: FOS decisions - what can we learn?

Perfect hindsight

clock 08 November 2021 • 9 min read
Adviser to compensate widow after failing to refund advice fees

Regulation

Adviser to compensate widow after failing to refund advice fees

Two years' of fees

clock 19 October 2021 • 2 min read
Ombudsman sides with SJP as client complains of £150k drop during pandemic volatility

Regulation

Ombudsman sides with SJP as client complains of £150k drop during pandemic volatility

£500 awarded for distress

clock 04 October 2021 • 3 min read
IFA firm to pay £15,000 compensation after LTA advice failure

Regulation

IFA firm to pay £15,000 compensation after LTA advice failure

‘Never got to grips with LTA regime’

clock 27 September 2021 • 3 min read

Your profession

MP Esther McVey writes to advice firm supporting client claiming £2m compensation

Advice given between 2004 and 2008

clock 02 June 2021 • 4 min read

Your profession

Legacy Caerus SIPP complaint sees Quilter compensate client

Missed out on investment gains

clock 27 May 2021 • 4 min read

Regulation

FOS complaints data: SIPP gripes top 3,000 with 56% upheld

Complaints data for 2020/21

clock 26 May 2021 • 3 min read

Your profession

FSCS fails more advice firms as four shut up shop

Defaults on 7 and 17 May

clock 18 May 2021 • 1 min read

Pensions

IFA denies responsibility after cold call from connected firm leads to unsuitable transfer

Water bonds

clock 20 April 2021 • 4 min read

Regulation

FOS sets £260m budget for 2021/22 as caseload rockets

Predicts 45% increase in cases

clock 31 March 2021 • 2 min read