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FOS

Irish advice firm under investigation by FSCS

Regulation

Irish advice firm under investigation by FSCS

25 cases upheld by FOS

clock 24 June 2022 • 3 min read
FOS invites feedback on proposed funding model changes

Regulation

FOS invites feedback on proposed funding model changes

Open until 5 August

clock 14 June 2022 • 4 min read
FOS appoints new CEO and chief ombudsman

Regulation

FOS appoints new CEO and chief ombudsman

Replacing Nausicaa Delfas

clock 08 June 2022 • 2 min read
FOS data: Phoenix Group makes 129 offers to settle consumer complaints

Your Business

FOS data: Phoenix Group makes 129 offers to settle consumer complaints

Totalling around £47,000

clock 24 May 2022 • 2 min read
SJP to compensate client for delayed withdrawal of loan trust fund

Your profession

SJP to compensate client for delayed withdrawal of loan trust fund

Price rose during the delay period

clock 20 April 2022 • 2 min read
FOS data: ReAssure tops decumulation life & pensions complaints list

Your Business

FOS data: ReAssure tops decumulation life & pensions complaints list

More than 300 new cases in second half of 2021

clock 13 April 2022 • 1 min read
FOS sets £291m budget for 2022/23 for transformation

Regulation

FOS sets £291m budget for 2022/23 for transformation

Improving productivity and customer satisfaction

clock 30 March 2022 • 4 min read
FOS compensation limit increasing to £375,000 on 1 April

Regulation

FOS compensation limit increasing to £375,000 on 1 April

Current limit £350k

clock 21 March 2022 • 3 min read
FOS launches action plan to improve customer service

Regulation

FOS launches action plan to improve customer service

'This is just the beginning'

clock 02 December 2021 • 3 min read
FOS pension and investment complaints 'significantly' higher in 2020/21

Regulation

FOS pension and investment complaints 'significantly' higher in 2020/21

'Life-changing sums of money'

clock 10 November 2021 • 2 min read
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