The number of financial complaints received in the first half of 2024 has increased by more than 40%, according to the Financial Ombudsman Service (FOS).
According to data published today (24 October), the FOS received a total of 133,019 complaints between 30 January and 30 June, 2024, up from 93,114 during the same period in 2023. This is an increase of over 40% on the same period in 2023, when the FOS received 93,114 complaints. A total of 242 businesses featured in its complaints data for the first half of 2024, up on the first half of 2023 – when 220 businesses featured. Banking and credit issues made up the bulk of complaints and showed the only year-on-year sector increase. In the first six months of 2024, consumers lodged 101...
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