FOS confirms proposed levy and case fee freezes for 2023/24

Ombudsman releases plans and budget for the next 12 months

Hope William-Smith
clock • 3 min read

The 2023/24 funding model for the Financial Ombudsman Service (FOS) will again see its levy and case fees frozen at their current levels.

The ombudsman confirmed that the proposals it laid down in its consultation for the new financial year last December today (31 March) with the release of its latest budget. The FOS said it received 28 responses during the six-week consultation period, including from St James's Place, Aviva, and the Association of British Insurers. Following feedback it has confirmed its compulsory jurisdiction levy will remain at £106m and its individual case fee at £750 for the third year in a row. The ombudsman said 2023/24 would be the time to focus on developing its funding model and that it ma...

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