FOS

FOS compensation limit increasing to £375,000 on 1 April

Regulation

FOS compensation limit increasing to £375,000 on 1 April

Current limit £350k

clock 21 March 2022 • 3 min read
FOS launches action plan to improve customer service

Regulation

FOS launches action plan to improve customer service

'This is just the beginning'

clock 02 December 2021 • 3 min read
FOS pension and investment complaints 'significantly' higher in 2020/21

Regulation

FOS pension and investment complaints 'significantly' higher in 2020/21

'Life-changing sums of money'

clock 10 November 2021 • 2 min read
Vince Smith-Hughes: FOS decisions - what can we learn?

Regulation

Vince Smith-Hughes: FOS decisions - what can we learn?

Perfect hindsight

clock 08 November 2021 • 9 min read
Adviser to compensate widow after failing to refund advice fees

Regulation

Adviser to compensate widow after failing to refund advice fees

Two years' of fees

clock 19 October 2021 • 2 min read
Ombudsman sides with SJP as client complains of £150k drop during pandemic volatility

Regulation

Ombudsman sides with SJP as client complains of £150k drop during pandemic volatility

£500 awarded for distress

clock 04 October 2021 • 3 min read
IFA firm to pay £15,000 compensation after LTA advice failure

Regulation

IFA firm to pay £15,000 compensation after LTA advice failure

‘Never got to grips with LTA regime’

clock 27 September 2021 • 3 min read

Your profession

MP Esther McVey writes to advice firm supporting client claiming £2m compensation

Advice given between 2004 and 2008

clock 02 June 2021 • 4 min read

Your profession

Legacy Caerus SIPP complaint sees Quilter compensate client

Missed out on investment gains

clock 27 May 2021 • 4 min read

Regulation

FOS complaints data: SIPP gripes top 3,000 with 56% upheld

Complaints data for 2020/21

clock 26 May 2021 • 3 min read