Complaints on pensions and investments escape top five FOS problems

The ombudsman has released its latest complaints data analysis

Hope William-Smith
clock • 1 min read

The number of complaints received by the Financial Ombudsman Services (FOS) relating to either pensions or investments are no longer within the most significant, new data shows.

The FOS has today (14 June) published its annual complaints data for the 2022/23 financial year, which also includes its insight into the most common problems raised by consumers across the UK. The data shows there were 7,953 complaints about investments in the 12 months to 31 March, along with 6,043 complaints relating to pensions. This put investments and pensions as the fifth and sixth most-complained about financial products behind banking, consumer credit, mortgages, and insurance. In total, the ombudsman received 589 more complaints across all financial services products when...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Pensions

Whitehall Group launches commercial property-focused SIPP

Whitehall Group launches commercial property-focused SIPP

SIPP available through advisers and direct to clients

Jenna Brown
clock 21 May 2024 • 1 min read
Three more organisations sign up to Dashboard Operators Coalition

Three more organisations sign up to Dashboard Operators Coalition

Aviva, Scottish Widows and Mintago join the coalition of potential dashboard operators

Holly Roach
clock 21 May 2024 • 3 min read
HNW individuals call for pension reforms and tax changes

HNW individuals call for pension reforms and tax changes

Almost nine in ten want to see pension reforms, Saltus finds

Isabel Baxter
clock 13 May 2024 • 1 min read