Consumer Duty

Tool aims to tackle “crowded and complex” market

Consultation is about ‘understanding and evidencing impact’

Firms can expand potential client bases

'Data is not a by-product of systems; it is a core governance asset'

‘Proportionality does not equal minimalism’

'It is easier to turn a rowing boat than an oil tanker'

Consumer Duty ‘will do a lot of the work for us’

'The pressure to act is growing not just from industry, but from politicians too'

According to review into how AI could reshape retail financial services

Later life lending increasingly entering advisers’ intergenerational planning discussions