Nick Eatock: Is this the end of the annual review as we know it?

Value comes from continuity of service

clock • 3 min read

CP26/10 and the FCA’s ongoing advice data request are nudging the industry in a direction it should already be moving, writes Nick Eatock

The Financial Conduct Authority's scrutiny of ongoing advice has been building for some time.  CP26/10, its consultation on simplifying the pensions and investment advice rules, followed by a questionnaire to a number of firms on their remediation processes, makes clear that ensuring clients are compensated where services haven't been delivered remains a live priority. That is adding to the pressure to demonstrate that your ongoing services are being consistently delivered and properly documented. These developments shouldn't be seen as a one-off compliance exercise to check if cli...

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