The regulator is asking firms to show their working, writes Marjolaine Quirke
For many years, advice firms have organised their compliance efforts around a single question: have we followed the rules? Going forward, the one that matters now is: can we prove clients got a good outcome? That shift - from process to proof - is the thread running through every regulatory development coming at advisers between now and April 2027. Five themes, one direction of travel Five areas are converging on the same demand for evidence: Consumer Duty is moving from implementation to scrutiny of outcomes Advice reform is giving firms more flexibility, but with clearer...
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