Consumer Duty

One year partnership

Treatment of vulnerable clients still an area of improvement for firms

Shares fell nearly 20% in a day last month

Individuals holding legacy products receiving poorer value, regulator finds

To create a clearer boundary between advised and non-advised sales

Clarity on vulnerable clients and CCI

‘Firms would be either a principal or secondary manufacturer’

To still apply to firms offering UK pension advice to overseas clients

BIBA, ABI and Fairer Finance

Consumer Duty and GDPR