An adviser wants to leave. Should you let them?

'It's every advice business owner's nightmare'

clock • 5 min read

Justin Cash on the thorny issue of adviser and client departures

It's every advice business owner's nightmare. A top-performing planner says they want to strike out on their own or, worse, join a competitor. Should you let them go? Are you allowed to stop them? And what happens to the clients? In principle, it seems like the client - and the adviser - might know best about where their new home should be. After all, they're the ones who have known each other for years, understanding all of their personal and financial circumstances and hopes and dreams for the future. "The adviser will bear witness to all of their client's milestones and big life...

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