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Consumer Duty Hub

Professional Adviser’s Consumer Duty Hub is your home for the latest news, analysis, and expert opinion on how The Financial Conduct Authority’s (FCA) Consumer Duty will impact advisers and their businesses.

This is where you can find all the updates on what to expect as each deadline approaches, and how you can best prepare your firm to align with the watchdog’s new rules.

What Consumer Duty means for smaller advice firms

What Consumer Duty means for smaller advice firms

Your Business

Vince Smith-Hughes

06 December 2022 • 6 min read

Clients rate advisers good with 'room for improvement'

Your profession

Clients rate advisers good with 'room for improvement'

NextWealth report looks at implications of Consumer Duty rules

16 November 2022 • 2 min read

Consumer Duty rules drive advice firms to run their own platforms

Platforms

Consumer Duty rules drive advice firms to run their own platforms

Investment platforms integral to professional advice, experts say

16 November 2022 • 5 min read

Consumer Duty: Four outcomes firms need to achieve for customers

Regulation

Consumer Duty: Four outcomes firms need to achieve for customers

Sesame Bankhall Group breaks down the regulator's expectations

15 November 2022 • 4 min read

Consumer Duty: The importance of asking clients the right questions

Regulation

Consumer Duty: The importance of asking clients the right questions

How do you evidence something like understanding?

14 November 2022 • 3 min read

Ten-month Consumer Duty adviser support programme launched

Your profession

Ten-month Consumer Duty adviser support programme launched

Workshops designed to help firms embed the upcoming regulation

07 November 2022 • 2 min read

Industry 'well placed' to live up to FCA's Consumer Duty expectations

Regulation

Industry 'well placed' to live up to FCA's Consumer Duty expectations

FCA wants ‘uplift in standards’ across the board

03 November 2022 • 4 min read

The Openwork Partnership on Consumer Duty implementation

Regulation

The Openwork Partnership on Consumer Duty implementation

‘It is our priority that partners understand what the changes are’

01 November 2022 • 2 min read

FCA: Consumer Duty will weed out remaining 'bad advisers'

Regulation

FCA: Consumer Duty will weed out remaining 'bad advisers'

Therese Chambers speaking at PFS Conference 2022

01 November 2022 • 2 min read

Adviser e-learning module on Consumer Duty goes live

Regulation

Adviser e-learning module on Consumer Duty goes live

Verve Group offering aligns with first Consumer Duty deadline

31 October 2022 • 2 min read

Is Consumer Duty a true turning point for the advice profession?

Regulation

Is Consumer Duty a true turning point for the advice profession?

Insanity as defined by Albert Einstein and other famous quotes…

27 October 2022 • 3 min read

Consumer Duty: An implementation break down for your business

Regulation

Consumer Duty: An implementation break down for your business

A handy guide to implementation for regulated firms

21 October 2022 • 7 min read

Consumer Duty readiness: 28% of firms unprepared

Regulation

Consumer Duty readiness: 28% of firms unprepared

Less than a quarter believe they are already fully compliant with the regulations

17 October 2022 • 3 min read

Consumer Duty: Ensuring firms comply and continue to compete

Regulation

Consumer Duty: Ensuring firms comply and continue to compete

Firms have until the end of the month to sort Consumer Duty compliance

12 October 2022 • 4 min read