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Consumer Duty Hub

Professional Adviser’s Consumer Duty Hub is your home for the latest news, analysis, and expert opinion on how The Financial Conduct Authority’s (FCA) Consumer Duty will impact advisers and their businesses.

This is where you can find all the updates on what to expect as each deadline approaches, and how you can best prepare your firm to align with the watchdog’s new rules.

Foreseeable harm: The key to Consumer Duty compliance

Foreseeable harm: The key to Consumer Duty compliance

Regulation

Chris Davies

16 January 2023 • 4 min read

Too clever to talk? The curse of knowledge and Consumer Duty

Consumer Duty

Too clever to talk? The curse of knowledge and Consumer Duty

Looking at how to break ‘the curse of knowledge’

14 December 2022 • 2 min read

Consumer Duty Hub launched by PA as one-stop shop for advisers

Consumer Duty

Consumer Duty Hub launched by PA as one-stop shop for advisers

All the latest information, news, and specialist content brought together

13 December 2022 • 1 min read

IFAs clock vital estate planning changes under Consumer Duty

Regulation

IFAs clock vital estate planning changes under Consumer Duty

Spotlight shone on third-party relationships and business relief

06 December 2022 • 2 min read

What Consumer Duty means for smaller advice firms

Your Business

What Consumer Duty means for smaller advice firms

Don't panic... Regulator is looking for ‘proportionality'

06 December 2022 • 6 min read

Consumer Duty rules define 5.6 million as 'vulnerable investors'

Regulation

Consumer Duty rules define 5.6 million as 'vulnerable investors'

Health, life events and financial resilience play a factor

30 November 2022 • 1 min read

Consumer Duty: Will it 'fix' financial services once and for all?

Regulation

Consumer Duty: Will it 'fix' financial services once and for all?

'Consumer Duty may not the cure-all that FCA would like to see'

28 November 2022 • 4 min read

Novia's platform cuts 'part of activities to recalibrate the business'

Platforms

Novia's platform cuts 'part of activities to recalibrate the business'

Novia’s CCO weighs in on recent price cuts and the platform’s future

24 November 2022 • 3 min read

Consumer Duty: Action points and pension questions

Regulation

Consumer Duty: Action points and pension questions

Consumer Duty may override 'confines of contractual relationship'

22 November 2022 • 7 min read

Consumer Duty biggest challenge for 2023, say retail investment firms

Regulation

Consumer Duty biggest challenge for 2023, say retail investment firms

Model Office fourth annual benchmark report highlights firms’ concerns

17 November 2022 • 1 min read

'Elephant in the jungle': FCA chief addresses Consumer Duty worries

Regulation

'Elephant in the jungle': FCA chief addresses Consumer Duty worries

FCA has overcome ‘biggest stumbling blocks’ in rule implementation

17 November 2022 • 4 min read

Clients rate advisers good with 'room for improvement'

Your profession

Clients rate advisers good with 'room for improvement'

NextWealth report looks at implications of Consumer Duty rules

16 November 2022 • 2 min read

Consumer Duty rules drive advice firms to run their own platforms

Platforms

Consumer Duty rules drive advice firms to run their own platforms

Investment platforms integral to professional advice, experts say

16 November 2022 • 5 min read

Consumer Duty: Four outcomes firms need to achieve for customers

Regulation

Consumer Duty: Four outcomes firms need to achieve for customers

Sesame Bankhall Group breaks down the regulator's expectations

15 November 2022 • 4 min read