Consumer Duty: Clients content with value for money for paid advice

Value for money remains a huge focus for firms ahead of 31 July

Sahar Nazir
clock • 1 min read

Nearly 90% of clients believe the advice they are receiving from firms is good value for money, according to The Lang Cat.

The research suggested that an increased number of clients are pleased with the value for money when it came to paying for advice. The study from the financial services consultancy was conducted among 2,035 consumers and looked at the last two years. With the imminent Consumer Duty deadline, value for money is a huge focus for regulated firms. For one-off, and ongoing advice, 86% and 88% of clients respectively said the advice represents very or fairly good value for money. The Financial Conduct Authority's (FCA) latest regulation requires the amount a client pays for a product ...

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