What Consumer Duty means for Business Relief tax planning

With the implementation date for Consumer Duty fast approaching, we consider below how Business Relief (BR)-qualifying services may be impacted by the new regulatory framework. So, what does the new consumer principle "Must act to deliver good outcomes for retail customers" mean when applied to BR? Traditionally, financial plans are considered through the lens of agreeing an objective at the outset. In the BR world, most customers approach the investment seeking a clear objective: mitigation of the impact of inheritance tax (IHT) on their investment upon death. If a client sets out...