Consumer Duty

First Consumer Duty board report deadline is 31 July

Advice firms are ‘offboarding’ clients that they cannot service profitably

‘Understanding clients should be natural to any client-focused adviser’

Reasons for missing board report include insufficient evidence

One in twelve advisers fear that they will not meet 31 July deadline

‘It’s not necessarily about promoting sustainability’

'The only constant is change and this is certainly true for regulation'

Tech allows firms to demonstrate they are complying with Consumer Duty

Comes as the 31 July deadline looms for advice firms of all sizes

Consumer Duty was not a 'once and done' scenario