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Consumer Duty Hub

Professional Adviser’s Consumer Duty Hub is your home for the latest news, analysis, and expert opinion on how The Financial Conduct Authority’s (FCA) Consumer Duty will impact advisers and their businesses.

This is where you can find all the updates on what to expect as each deadline approaches, and how you can best prepare your firm to align with the watchdog’s new rules.

Consumer Duty likely to increase the number of complaints, FOS says

Consumer Duty likely to increase the number of complaints, FOS says

Consumer Duty

Hope William-Smith

Hope William-Smith

31 March 2023 • 1 min read

Marlborough launches new platform with 0.20% annual charge

Platforms

Marlborough launches new platform with 0.20% annual charge

Platform team being led by one of the founders of tech firm Seccl

24 March 2023 • 2 min read

Advisers share top three Consumer Duty 'significant harm' risks

Consumer Duty

Advisers share top three Consumer Duty 'significant harm' risks

‘Vital advisers agree with clients which harms are most important to avoid’

23 March 2023 • 3 min read

PA Consumer Duty Masterclass: Join us for the final day!

Consumer Duty

PA Consumer Duty Masterclass: Join us for the final day!

Last chance to join PA's learning event in association with Bankhall

23 March 2023 • 1 min read

Consumer Duty: What's causing the most concern for advisers?

Consumer Duty

Consumer Duty: What's causing the most concern for advisers?

Fulfilling the Duty will initially demand extra commitment

22 March 2023 • 3 min read

Modern networks: Working together to ease regulatory burden

Your Business

Modern networks: Working together to ease regulatory burden

The benefit of networks in the face of regulatory overload

20 March 2023 • 4 min read

Consumer Duty work proving difficult for three-in-four advisers

Consumer Duty

Consumer Duty work proving difficult for three-in-four advisers

The regulator’s implementation date of 31 July is fast approaching

16 March 2023 • 2 min read

Understanding Consumer Duty and client vulnerabilities

Consumer Duty

Understanding Consumer Duty and client vulnerabilities

Distinguishing between vulnerabilities and vulnerable circumstances

14 March 2023 • 4 min read

Model Office releases Consumer Duty data analytics dashboards

Technology

Model Office releases Consumer Duty data analytics dashboards

Benchmarked against four Consumer Duty outcomes

13 March 2023 • 1 min read

The potential Consumer Duty identity crisis for advice firms

Consumer Duty

The potential Consumer Duty identity crisis for advice firms

Manufacturer or distributor? Advice firms must assess thier status

13 March 2023 • 4 min read

Ex-PFS CEO launches Consumer Duty 'good practice' body

Consumer Duty

Ex-PFS CEO launches Consumer Duty 'good practice' body

Keith Richards' venture emerges amid ongoing PFS/CII spat

10 March 2023 • 3 min read

Does financial services face 2023 'regulatory aftershock'?

Regulation

Does financial services face 2023 'regulatory aftershock'?

'An almost never-ending smorgasbord of deadlines'

07 March 2023 • 5 min read

More advisers switching platforms as Consumer Duty looms

Consumer Duty

More advisers switching platforms as Consumer Duty looms

Findings from Defaqto's annual Platform Service Review

03 March 2023 • 1 min read

Disproportionate burden: Consumer Duty and smaller advice firms

Consumer Duty

Disproportionate burden: Consumer Duty and smaller advice firms

Vast majority of the industry to come under the microscope

02 March 2023 • 4 min read