Consumer Duty countdown: How to maximise technology

clock • 3 min read

With the Consumer Duty deadline dominating the media, advisers' thoughts and dreams, are you making the most of your existing technology providers to help you meet the regulations? Steph Wilcox shares her thoughts...

Most technology providers will have been thinking about Consumer Duty since the guidance was first consulted on back in late 2021 to ensure that their software is both compliant where it needs to be, and optimised to help advisers meet the guidance where software cannot help. We know that most adviser firms are making good use of the efficiencies that come with using software within the advice business. Workstreams can be optimised with the use of a CRM, back office system, financial planning tool, report writing suite or other technology designed to improve the administration functions ...

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