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Scottish Equitable

FOS data: ReAssure tops decumulation life & pensions complaints list

Your Business

FOS data: ReAssure tops decumulation life & pensions complaints list

More than 300 new cases in second half of 2021

clock 13 April 2022 • 1 min read

Pensions

Five things clients will call you about this week

FIVE THINGS

clock 20 August 2012 •

Regulation

Aegon pays off client's mortgage after pension blunder

Aegon has been ordered to pay a customer £10,500 in compensation after it told him he would receive double the pension income he was actually due.

clock 10 February 2012 •

Investment

Aegon UK earnings drop on customer redress charge

Earnings at Aegon UK declined in the second quarter as the insurer continues to pay millions in customer redress following administrative problems at Scottish Equitable.

clock 11 August 2011 •

Regulation

The curious case of Capita and the 27 fined firms

Arch cru investors want to know why Capita won't be fined like 27 other firms who they say failed in the same way. Levy paying IFAs should want to know too.

clock 29 July 2011 •

Protection

Complaints: How the life companies fared

Barclays was hit with more than 276,000 customer complaints in the second half of last year - or the equivalent of more than 1,500 per day. But how did the major insurance companies fare?

clock 30 March 2011 •

uncategorised

Standard Life's Tully joins MGM Advantage

Andrew Tully has been appointed retirement income technical manager at MGM Advantage.

clock 14 March 2011 •

With Profits

IFA shames Friends Prov in with-profits bonus bungle

Friends Provident is facing calls to review hundreds of pension transfers after an IFA formally complained details about bonus guarantees had been left off a client's statement.

clock 12 February 2011 •

Protection

Aegon aims to complete bulk of £60m redress by end 2011

Aegon expects to complete a customer redress exercise currently estimated at £60m by the end of next year.

clock 16 December 2010 •

Regulation

Scot Eq fined £2.8m and agrees to pay £60m client redress

Scottish Equitable has been fined £2.8m by the FSA for a series of administrative failings including underestimating the value of customers' future pension benefits to the tune of almost £7m.

clock 16 December 2010 •
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