Aegon UK earnings drop on customer redress charge

Scott Sinclair
clock

Earnings at Aegon UK declined in the second quarter as the insurer continues to pay millions in customer redress following administrative problems at Scottish Equitable.

Underlying earnings before tax declined to €10m (£8.7m) in Q2 compared with €12m (£10.5m) in the previous quarter and €22m (£19m) in the corresponding three months last year. Aegon said the decrease was mainly due to charges of €14m related to an ongoing program to compensate customers affected by administrative errors at Scottish Equitable, but also as a result of continued investment in the development of new propositions. Scottish Equitable - rebranded as Aegon in 2009 - was fined a total of £2.8m last year for a series of administrative failings which, the FSA said, led to thousan...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Investment

Inflation protection not front of mind for financial advisers

Inflation protection not front of mind for financial advisers

Titan Square Mile report suggests

Jen Frost
clock 04 November 2025 • 3 min read
Trick or treat? The UK and global economy face their Halloween ghosts

Trick or treat? The UK and global economy face their Halloween ghosts

‘Wealth managers and market professionals are tiptoeing past economic graveyards’

Stephen Jones
clock 31 October 2025 • 4 min read
Why investors need to think about emerging markets a little differently

Why investors need to think about emerging markets a little differently

'Emerging markets are starting to look eerily similar to developed'

James Flintoft
clock 29 October 2025 • 3 min read