1,044 complaints against advisers in six months
Adviser did not complete risk questionnaire
The Pensions Ombudsman (PO) has awarded a pension fund member £500 after he suffered "a loss of expectation" over the amount of his pension.
The Legal Ombudsman is to consult on establishing a scheme which would give consumers a new avenue to challenge will-writers.
Steve Bloor of Open Resolution calls for the FCA to stop all the chatter and take some action against banks failing to settle PPI complaints.
A Financial Ombudsman Service executive has urged firms to "embrace, encourage and celebrate" complaints, arguing they need to plan for imperfections.
The Legal Ombudsman has warned the sector is at risk of dragging down its reputation to the level of the financial services industry through the mis-selling of confusing legal products and services.