Ombudsman orders compensation for pensioner over 'loss of expectation'

clock

The Pensions Ombudsman (PO) has awarded a pension fund member £500 after he suffered "a loss of expectation" over the amount of his pension.

Deputy PO Jane Irvine was adamant the compensation was ordered for distress caused to the deferred member, but that it was not "for any perceived loss of pension". John Atkinson left his employment at EMI in May 1983 and was entitled to a deferred pension at his normal retirement age of 60 in May 2007, but chose not to take it until August 2013. He believed he would get an annual pension of £9,540 from the fund but this was revised down to £8,878 after changes to the scheme's late retirement calculations. Atkinson argued that he had been misled about the amount he would receive whe...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Pensions

 Rachel Vahey: Advisers and clients still need clarity on NMPA increase

Rachel Vahey: Advisers and clients still need clarity on NMPA increase

'HMRC has had years to clear this up but has sat on its hands'

Rachel Vahey
clock 11 March 2026 • 4 min read
Pension freedoms exposed a longevity problem we still refuse to confront

Pension freedoms exposed a longevity problem we still refuse to confront

'The gap between product complexity and consumer understanding is not narrowing'

Julia Fintz
clock 11 March 2026 • 4 min read
Complex Hartley Pensions administration continues amid 'misappropriated funds' investigation

Complex Hartley Pensions administration continues amid 'misappropriated funds' investigation

Administration expected to conclude in 2027

Isabel Baxter
clock 10 March 2026 • 3 min read