Ombudsman orders compensation for pensioner over 'loss of expectation'

clock •

The Pensions Ombudsman (PO) has awarded a pension fund member £500 after he suffered "a loss of expectation" over the amount of his pension.

Deputy PO Jane Irvine was adamant the compensation was ordered for distress caused to the deferred member, but that it was not "for any perceived loss of pension". John Atkinson left his employment at EMI in May 1983 and was entitled to a deferred pension at his normal retirement age of 60 in May 2007, but chose not to take it until August 2013. He believed he would get an annual pension of £9,540 from the fund but this was revised down to £8,878 after changes to the scheme's late retirement calculations. Atkinson argued that he had been misled about the amount he would receive whe...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Pensions

Women in their 50s facing 'pensions crunch'

Women in their 50s facing 'pensions crunch'

Woman aged between 50 and 59 projected to retire on £12,600 a year

Martin Richmond
clock 11 November 2026 • 3 min read
Women's retirement income outlook improves but 'faster' change needed

Women's retirement income outlook improves but 'faster' change needed

Most women still on track for minimum retirement standard or worse

Alex Levy
clock 10 November 2026 • 3 min read
Why the pensions dashboard could raise more questions than it answers

Why the pensions dashboard could raise more questions than it answers

The 31 October connection deadline was a 'starting gun rather than the finish line'

Robert Holford
clock 09 November 2026 • 4 min read