FOS

With the Law Commission's reform of insurance contract law almost complete - is the industry ready for change? Will the new law reflect the current industry practice and last another 100 years, asks Gill Salton?

The Financial Ombudsman Service (FOS) is to take a tougher stance on consumers and firms which purposefully delay cases.

In September the Financial Ombudsman Service (FOS) published company specific complaints data for the first time while the ABI has published company aggregated data.

Bank of Scotland received the highest amount of complaints relating to mortgages and home finance in the first six months of the year, Financial Ombudsman Service (FOS) figures show.

Creditors of the defunct Wall Street bank Lehman Brothers have been dealt a blow after the High Court rejected a scheme put forward by the administrators for the firm's European arm.

The FSA and financial ombudsman (FOS) are under pressure to name and shame firms that fail or refuse to pay FOS awards.

The Treasury today proposes reforming the way the Financial Services Compensation Scheme (FSCS) is funded and announces a wide-ranging review of the role of the Financial Ombudsman Service (FOS) in a white paper suggesting a raft of dramatic changes to...

Complaints against mortgage intermediaries have doubled in the past twelve months, the Financial Ombudsman Service (FOS) says.

I welcome the publication of the new Income Protection (IP) Task Force White Paper.

A growing number of customers complaining to financial services companies are treated in a 'dismal' fashion, according to the Financial Ombudsman Service (FOS).