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FOS

Your profession

FOS to publish firms' complaints records from September

The Financial Ombudsman Service (FOS) will make public business-specific complaints data from the Autumn, it has confirmed.

clock 19 March 2009 •

Your profession

AIFA calls on FOS to extend case fee waiver for IFAs

The Financial Ombudsman Service (FOS) should allow financial advisers at least 10 free cases a year to reflect the low number of upheld complaints made against them, the Association of IFAs (AIFA) says.

clock 16 January 2009 •

Your profession

FOS cuts IFA case fees 12.5%

The Financial Ombudsman Service (FOS) says it will cut its case fees for financial advisers by 12.5% to reflect the low number of complaints made against them.

clock 15 January 2009 •

Protection

Sweet smell of success?

The FOS reflects on outcomes of ABI guidance

clock 01 January 2009 •

Protection

Crystal clear?

Is past claims performance a guide to the future or will the FOS work on transparency be valuable to the industry? Gill Salton asks.

clock 01 January 2009 •

Your profession

FOS to shame firms after 30 complaints

The Financial Ombudsman Service (FOS) today suggests it should make public those firms that receive 30 complaints or more in a six-month period.

clock 25 September 2008 •

Your profession

FOS case fees row set for House of Lords

An adviser firm at loggerheads with the Financial Ombudsman Service (FOS) over its case fees is set to petition the House of Lords.

clock 01 July 2008 •

Mortgages

FOS will make defending claims 'difficult' for brokers

Mortgage brokers and lenders will find it difficult to defend themselves against a rising tide of mis-selling claims, according to city law firm Reynolds Porter Chamberlain (RPC).

clock 29 May 2008 •

Your profession

Hunt review does not go far enough - AIFA

Lord Hunt should have conducted a more comprehensive review of the Financial Ombudsman Service (FOS) and gone further with his recommendations, AIFA says.

clock 11 April 2008 •

Your profession

No external appeals needed at FOS - Lord Hunt

An external appeals process for the Financial Ombudsman Service (FOS) is unnecessary, according to Lord Hunt of Wirral's report into the service.

clock 09 April 2008 •
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