The Financial Ombudsman Service (FOS) will make public business-specific complaints data from the Autumn, it has confirmed.
The Financial Ombudsman Service (FOS) should allow financial advisers at least 10 free cases a year to reflect the low number of upheld complaints made against them, the Association of IFAs (AIFA) says.
The Financial Ombudsman Service (FOS) says it will cut its case fees for financial advisers by 12.5% to reflect the low number of complaints made against them.
Is past claims performance a guide to the future or will the FOS work on transparency be valuable to the industry? Gill Salton asks.
The Financial Ombudsman Service (FOS) today suggests it should make public those firms that receive 30 complaints or more in a six-month period.
An adviser firm at loggerheads with the Financial Ombudsman Service (FOS) over its case fees is set to petition the House of Lords.
Mortgage brokers and lenders will find it difficult to defend themselves against a rising tide of mis-selling claims, according to city law firm Reynolds Porter Chamberlain (RPC).
Lord Hunt should have conducted a more comprehensive review of the Financial Ombudsman Service (FOS) and gone further with his recommendations, AIFA says.
An external appeals process for the Financial Ombudsman Service (FOS) is unnecessary, according to Lord Hunt of Wirral's report into the service.