FOS appoints chief financial ombudsman

Ceeney, who will takeover the post in March, succeeds Walter Merricks who stepped down in October 2009 after ten years in the post. She will join FOS from the National Archives where she is chief executive and Keeper of the Public Records. Previously Ceeney has worked as director of operations and services at the British Library, and has also led strategic consultancy projects across a range of industries at McKinsey & Company. Sir Christopher Kelly, chairman of FOS, says: "Natalie Ceeney takes up the position of chief ombudsman at a turning point for the ombudsman service. Set up ...