The Financial Ombudsman Service (FOS) threw out two-thirds of gripes against the most complained-about advisory groups in the first half of 2013, figures show.
The Financial Ombudsman Service (FOS) handled more than 327,000 complaints in the first half of the year, a record for the organisation, figures published today show.
The Financial Ombudsman Service (FOS) has teamed up with charity Age UK and consumer magazine Which? to get a better insight on how to use age when evaluating a complaint.
This week on IFAonline.co.uk, we've covered FOS payouts, gifts from the Bank of England and Treasury campaigns. But how much do you remember?
The Financial Ombudsman Service's (FOS) executive team has earned a total of £1.442m including benefits in the 2012/13 financial year, according to its audited directors' report and financial statements published last week.
The Personal Finance Society (PFS) has called for a better recognition of the rising standards in the professional advice community on the back of recently published complaints figures.
Advisers have seen the number of complaints against them soar over the past year, however figures show that more than half of the cases were dropped by the ombudsman.