Financial Ombudsman Service

Midlands based firm rebranded as Amber River in November 2023

The editor's Friday Night Takeaway from 26 July

Advisers warned to factor in third-party communication delays after six-figure FOS case

FOS urged to levy a higher fee to Claims Management Companies

Intelligent Money has transferred its pensions to Quai Investment Services

'It is always concerning to see complaint levels continue to rise'

Ombudsman expects to receive 12,800 investment and pensions complaints

Ombudsman has committed to resolve 17% more cases in the year ahead

FOS data shows 64% of all advice suitability complaints were upheld

FOS complaints totalled more than 93,000 in the first half of 2023