The Financial Regulators Complaints Commissioner (FRCC) Rachel Kent has sided with the Financial Conduct Authority (FCA) against a complainant who raised issues about their self-invested personal pension (SIPP).
Issued on 11 December 2024 and published 2 January 2025, the complainant addressed their concerns to the FCA about issues with their SIPPs operated by Firm A in which they acquired commercial property. Firm A went into administration in February 2022. Following the sale of Firm A's assets to Firm X by the administrators, the SIPP was transferred to Firm X, and the complainant later experienced issues regarding the control of their SIPP bank accounts and the change of signatory to Firm X. Despite attempts to resolve the matter, the complainant brought legal action and filed complaints ...
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