Financial Conduct Authority

Traditional models of value, service and delivery are being challenged

Extension will apply to 37,000 firms

Regulator will look to amend existing rules

Firms could generate up to £499 in revenue per customer

FCA urges firms to treat all recipients of targeted support as retail customers

DE&I backlash

Treasury Committee hearing

More clients turning to providers for wellbeing support

Nine regulators from across the globe come together

PCM Asset Management lost FCA authorisation in 2019