Forget calendar-bound catch ups - AI has turned advice into an ongoing conversation

Earlier this year, the Financial Conduct Authority (FCA) began consulting on whether the fixed annual review should exist in its present form. A policy statement is expected later this year, which may outline whether something more flexible, built around need-based periodic reviews to meet Consumer Duty requirements, is a more sensible approach. Without a policy statement to consult, nothing is yet set in stone. Nevertheless, the direction the regulator appears to be moving toward fits with something I've been noticing with my own clients already: AI is starting to make advice feel less ...