Andrew Goodwin: Why advisers should react positively when clients praise AI

A friend of a friend was recently made redundant. Despite enjoying a genuinely extraordinary career and establishing himself as a trailblazer in his field, he became a victim of a sector that's going through a tough time.  Having been offered a bewildering array of departure dates and payoffs, he eventually opted for a settlement designed to minimise his tax bill. He later revealed that artificial intelligence had identified his optimum choice.  This sort of declaration is likely to trigger one of two reactions in me – or sometimes both. The first is an eye-roll. The second is a wince...