Top five firms see small rise in complaints
Regulator reluctant to admit ‘shortcomings'
Consumer gripes tripled in February
Regulator will consider further training in light of commissioner's report
The govt and FCA are consulting on the options for a time bar on complaints against financial advice
Positive Solutions has reappeared in the Financial Ombudsman Service's (FOS) list of the top five most complained about advice firms.
'Complaints handling is being scrutinised on a global scale'