The Financial Ombudsman Service (FOS) expects to receive 16,000 new pension and investment related cases in 2017/18 - a 22% increase on its December forecast of 13,100.
Despite this FOS said it had budgeted for total operating costs to go down by £30m on its original forecast for the coming year, at £263.5m versus £295.2m. This still represents a £14.8m increase o...
To continue reading this article...
Join Professional Adviser
- Unlimited access to real-time news, industry insights and market intelligence.
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters.
- Make smart business decisions with the latest developments in regulation, investing retirement and protection.
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes.
