The Financial Ombudsman Service (FOS) expects to receive 16,000 new pension and investment related cases in 2017/18 - a 22% increase on its December forecast of 13,100.
Despite this FOS said it had budgeted for total operating costs to go down by £30m on its original forecast for the coming year, at £263.5m versus £295.2m. This still represents a £14.8m increase on last...
Aviva most complaints in total
FICC research also set for exclusion
Organisation warns UK’s green finance goals need clarity
Regulator accused of anti-consumer behaviour
QE held at current pace but BoE signals tapering
Latest data from Investment Association
Invesetment advice move
Social media poll