FCA: Advising, selling and arranging top reason for complaints

The FCA said advising, selling and arranging represented 43% of the 3.32 million complaints recorded by firms in the period. The financial watchdog also said this had been the top reason for complaints "over the last few years". A total £1.99bn was paid in redress to consumers in the first half of 2017, although 82% of that figure was paid to payment protection insurance complainants.   Advisers Advice firm SJP Wealth Management ranked third in the intermediary category for complaints about decumulation and pension policies - behind Coutts and Barclays - as well as for investment sa...