Consumer Duty Hub

Compliance will weigh more on those with global businesses and offerings

‘Demonstrating value is the thing that most businesses are struggling with’

One in two are now concerned with Consumer Duty in mind

Consumer Duty’s third pillar is a game-changer for client comms

The industry says it has not helped moderately wealthy access advice

More than a third (37%) of advice firms have changed fee structures

AI can help deliver deeper client understanding

Advisers need a more consistent means to assess vulnerability

We need a better framework in place around vulnerability

Price and value: Helping clients navigate the financial maze

Taking an in depth look at the consumer support pillar in context

‘A new direction of travel post-Consumer Duty means being practical’

Peel Hunt carried out analysis work against Consumer Duty expectations