All the parts of the chain must work together seamlessly
'Important that firms don't develop tunnel vision'
‘This is now about the evolution to a full advice solution’
Some firms are beginning to embrace robo-advice to nurture younger clients
‘AI opens up a number of new compliance challenges’
Generative AI to be ‘transformative' in adviser productivity
Advisers need to work on deeper relationships with clients’ children
‘Engaging with new formats is not a vanity project for advisers anymore’
AI can help the industry explain the value of advice to the FCA
‘Everyone is talking about AI, but no one really knows everything yet’