Regulation

Advisers should tailor their ongoing services to their clients and don't need to see all of them annually to satisfy an unwritten rule about treating active customers fairly, Prudential head of business consultancy Paul Harrison has said.

Harness robo-advice and make it work for you, writes Andrew Storey

The changing face of boiler room 'scams'

Phoenix Life has been ordered to pay an adviser redress after the Financial Ombudsman Service (FOS) found it had not responded quickly enough to his complaint.

The Financial Conduct Authority (FCA) has set out the criteria on which it decides whether to refer a firm to enforcement, recognising the option is "expensive and resource-intensive" and should be used with discretion.

Welcome to Professional Adviser's as-it-happened coverage of the summer Budget 2015 - with a slant, as always, towards those announcements, issues, outcomes and views affecting UK financial advisers...

Five key announcements advisers can expect from George Osborne

A financial adviser has denied charges he defrauded two elderly clients of more than £290,000, partly to "pay off his mortgage" and "fund his lifestyle".

The regulator may make changes to the approved persons system amid concerns the new 'certification regime' for bank advisers is weaker than for other financial advisers.

Professional Adviser calls for evidence of inconsistency