FOS rulings: Professional Adviser calls for evidence of inconsistency

Do the FCA and FOS sing from the same sheet? Many advisers don't believe they do. Every year, Professional Adviser has correspondence with readers over what they deem to be discrepancies between how the Financial Ombudsman Service (FOS) determines a case, and the regulatory rules under which that case was written. The line from the Financial Conduct Authority (FCA) is that such inconsistencies do not exist. Technical specialist Rory Percival has called for evidence from advisers - down to individual case numbers - of where a FOS ruling has betrayed - or appeared to betray - FCA rul...