Calls for more earlier identification of vulnerabilities
Clients can be vulnerable in many ways
Focus on vulnerable clients remains on FCA’s radar
Seven simple tips if an adviser suspects cognitive decline in a client...
'Identification. Action. Reporting – don't delay'
Consumer Duty Alliance CEO joins PA to shed light on the FCA’s vulnerable customer findings
Could be soft intervention or the ‘more pointy end’, regulator said
Many firms had taken positive action but ‘areas for improvement remain’
'Identification. Action. Reporting – don't delay'