Focus on vulnerable clients remains on FCA’s radar
Seven simple tips if an adviser suspects cognitive decline in a client...
'Identification. Action. Reporting – don't delay'
Consumer Duty Alliance CEO joins PA to shed light on the FCA’s vulnerable customer findings
Could be soft intervention or the ‘more pointy end’, regulator said
Many firms had taken positive action but ‘areas for improvement remain’
'Identification. Action. Reporting – don't delay'
Will customer vulnerability management take over from AUM in 2025?
Treatment of vulnerable clients continues to be on regulator’s radar