Publishes guide suggesting to ‘move beyond a pensions-only approach’
‘If you’ve got concerns, you need to take some action’
'Prioritising vulnerable customers should no longer be seen as an overhead'
For financial and legal professionals
Calls for more earlier identification of vulnerabilities
Clients can be vulnerable in many ways
Focus on vulnerable clients remains on FCA’s radar
Seven simple tips if an adviser suspects cognitive decline in a client...
'Identification. Action. Reporting – don't delay'