Most advisers consider fewer than 10% of their clients as vulnerable

Focus on vulnerable clients remains on FCA’s radar

Isabel Baxter
clock • 1 min read

Most (68%) advisers currently categorise fewer than 10% of their clients as vulnerable, Schroders has found.

Its latest Schroders UK Financial Adviser Pulse Survey which encompasses the views of 272 advisers highlighted that the focus on vulnerable clients has increased post-Consumer Duty and remains on the radar for the Financial Conduct Authority (FCA). A review of this was published by the FCA in February 2025 and its findings were released in March. The watchdog found that many firms had taken positive action and made good progress in supporting vulnerable clients but found areas for improvement and flagged a lack of tailored training and understanding. In 2024, the FCA set out to...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Walker Crips doubles down on boutique strategy as adviser hires drive growth

Walker Crips doubles down on boutique strategy as adviser hires drive growth

Adviser growth, not acquisitions, driving development

Sahar Nazir
clock 17 September 2025 • 2 min read
WIFA 2025 headline sponsor video: LV's Katherine Carnegie on inclusive leadership

WIFA 2025 headline sponsor video: LV's Katherine Carnegie on inclusive leadership

‘Creating a culture where everyone thrives’

Professional Adviser
clock 17 September 2025 • 1 min read
Fintel simplifies model into two divisions as it stresses cultural fit in acquisitions

Fintel simplifies model into two divisions as it stresses cultural fit in acquisitions

The group moves from three divisions to two

Sahar Nazir
clock 16 September 2025 • 2 min read