SimplyBiz

Changes are still currently only at proposal stage

Third anniversary of landmark regulation on 31 July

'There are still some firms that are treating Consumer Duty as a rigid one-off annual exercise'

'Good quality annuity files tend to have one thing in common: robust fact‑finding'

Academy launched to help smaller firms grow organically

To attract, develop and retain new talent

What to consider when designing an ongoing review service

'There are some issues the FCA would like to tackle'

Believes many current AI solutions will ‘soon become commoditised’

View compliance as an enabler, not a barrier