Ombudsman

FOS opens consultation on compensation interest levels

Companies

FOS opens consultation on compensation interest levels

To be better aligned with market conditions

clock 04 June 2025 • 3 min read
Adviser flags they have been waiting over a year for FOS response

Your profession

Adviser flags they have been waiting over a year for FOS response

‘Cases are taking a long time to be reviewed which causes stress’

clock 02 December 2024 • 3 min read
SJP to compensate client for delayed withdrawal of loan trust fund

Your profession

SJP to compensate client for delayed withdrawal of loan trust fund

Price rose during the delay period

clock 20 April 2022 • 2 min read
Client 'unreasonably' denied switch to cash before pandemic - ombudsman

Your profession

Client 'unreasonably' denied switch to cash before pandemic - ombudsman

Pandemic related concerns

clock 22 November 2021 • 3 min read
Integrity IFA ignores clients and ombudsman after unregulated investment complaints

Your profession

Integrity IFA ignores clients and ombudsman after unregulated investment complaints

Advice to invest in unregulated schemes

clock 11 October 2021 • 3 min read

Your profession

'You'll have a dickie fit': Client warned adviser about investments amid 'unsuitable' platform switch

FOS decision

clock 15 June 2020 • 3 min read

Regulation

Close Asset Management to compensate client for unwanted ongoing advice

Client invested £25,000 through DFM service

clock 16 January 2020 • 2 min read

Regulation

Quilter to compensate Caerus client over advice to invest in unquoted property shares

Appointed Representative of firm Quilter since acquired

clock 03 January 2020 • 3 min read

Regulation

Quilter caught up in Harlequin pension transfer claim

Invested with Berkeley Burke

clock 18 December 2019 • 2 min read

Regulation

SJP to pay £54,000 compensation to sons of deceased clients

Adviser recommended products before death

clock 12 December 2019 • 2 min read