Quilter to compensate Caerus client over advice to invest in unquoted property shares

Appointed Representative of firm Quilter since acquired

clock • 3 min read

Quilter has been asked to compensate a client who invested in unlisted shares through a self-invested personal pension (SIPP) on the advice of an appointed representative linked to the firm.

Mr I, whose identity will remain confidential due to privacy reasons, switched his personal pension to a SIPP in late 2012 after seeking advice from an appointed representative (AR) from Caerus Financial. Quilter Financial Services bought Caerus in June 2017 and thus dealt with Mr I's complaint to the financial ombudsman. Mr I claimed his financial adviser convinced him to invest his SIPP funds into a property investment scheme, resulting in him losing money. Mr I told the ombudsman that he was "one of many" to be misled into investing in this fund. "I had no idea of the risks involve...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Why well-run advice firms still shoulder an unfair FSCS burden - and what needs to change

Why well-run advice firms still shoulder an unfair FSCS burden - and what needs to change

Tom Hegarty shares his views on the FSCS levy and why things need to change...

Tom Hegarty
clock 08 January 2026 • 4 min read
FCA Consolidation Review: Key actions for firms navigating M&A

FCA Consolidation Review: Key actions for firms navigating M&A

What does best practice look like?

Professional Adviser
clock 07 January 2026 • 4 min read
FCA removes regulatory permissions from advice firm over breaches

FCA removes regulatory permissions from advice firm over breaches

Ups assets restriction and notes unpaid FOS award

Jen Frost
clock 22 December 2025 • 2 min read